Effective Date:5.27.2025
1. Order Cancellation by Customers
- Cancellation Window: Customers may cancel their orders within 7 days of placing the order, provided the order has not yet been processed or shipped.
- How to Cancel: To request a cancellation, please contact our customer support at [email protected] with your order number and reason for cancellation.
- Refunds: If the cancellation request is approved, a full refund will be issued to the original payment method within 7 business days.
2. Order Cancellation by Built 2 Recover
- Reasons for Cancellation: We reserve the right to cancel orders for reasons including, but not limited to:
- Product unavailability
- Payment issues
- Fraudulent transactions
- Inaccurate pricing or product information
Notification: If we cancel your order, we will notify you via email and process a full refund to your original payment method.
3. Subscription Cancellations
- Memberships are either for a monthly or annual period, each renewing for the same ongoing period until you cancel.
- Cancellation Policy: Subscriptions can be canceled at any time through your account dashboard.
- Refunds: Cancellations will take effect at the end of the current billing cycle. We do not offer prorated refunds for canceled subscriptions.
4. Non-Cancellable Orders
Certain products or services may be non-cancellable once the order is placed. These include:
- Customized or personalized items
- Digital downloads
5. Contact Us
If you have any questions or need assistance with cancellations, please reach out to us at:
Email: [email protected]
Phone: 505-549-4833